UNITED KINGDOM
A national charity working to end domestic abuse against women and children.
• Refuge
Provides specialist support for women and children experiencing domestic violence.
• National Domestic Violence Helpline: 0808 2000 247 (Confidential, 24/7 support)
IRELAND — WOMEN'S AID IRELAND
• 24‑hour National Freephone Helpline: 1800341900 — confidential, nationwide service for women experiencing domestic abuse
• Instant messaging support: available mornings and evenings daily via their website
• Email: helpline@womensaid.ie ; General inquiries: 01‑678 8858, info@womensaid.ie
FRANCE — FEDERATION NATIONALE SOLIDARITE FEMMES (FNSF)
• National Helpline (Violence against women): 3919 — free, anonymous, and available
24/7 for all forms of violence (domestic, sexual, FGM, forced marriage, workplace, etc.)
https://www.keringfoundation.org/en/programs/federation-nationale-solidarite-femmes
fnsf/
GERMANY - FRAUENHAUSKOORDINIERUNG (FHK)
• National Women’s Helpline (Hilfetelefon Gewalt gegen Frauen): 08000 116 016 — free,
multilingual support including English, 24/7
• FHK Overview: Coordinates women’s shelters and specialised counselling centres across
Germany to assist victims and professionals https://www.frauenhauskoordinierung.de/
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SPAIN — 016 SERVICE
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016 Service offers information, legal advice, and timely and immediate psychosocial
support for all forms of violence against women experienced in Spain, under the "Council
of Europe Convention on preventing and combating violence against women and domestic
violence," drafted in Istanbul in 2011 and ratified by Spain in 2014.
• The 016 Service includes a service for the prevention and response to trafficking and/or
sexual exploitation of women and girls.
• Calls are available via the abbreviated number 016; WhatsApp at 600 000 016; Through an
online chat on the Government Delegation against Gender Violence website and by email
at the 016 online service: 016-online@igualdad.gob.es.
• This free and confidential 016 service is available 24 hours a day. The 016 legal advice line
is available from 8 a.m. to 10 p.m., Monday through Sunday.
ITALY — TELEFONO ROSA
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Telefono Rosa Association: Founded in 1988 to support women experiencing violence and stalking https://www.telefonorosa.it/
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Anti-violence & Stalking Service: Number 1522, operating 24/7 from March 2003, managed by the Government’s Department for Gender Equality, and previously operated in collaboration with Telefono Rosa
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NETHERLANDS — BLIJF GROEP
• Helplines and Shelters Processed via Veilig Thuis (Safe at Home)
• Blijf Groep provides, coordinates, and organizes direct, personalized support for victims of
domestic violence and child abuse home or in shelters. The support is available to anyone
experiencing exploitation 088-2342450
Tailor-made shelter and assistance for all victims of domestic violence and child abuse.
Telephone helpline from 9am-11pm.
POLAND
Centrum Praw Kobiet (Centre for Women’s Rights)
• 24/7 Intervention Hotline: 800107777, press options “1” then “3” for intervention
support.
Blue Line (Niebieska Linia) – Polish National Domestic Violence Hotline
• Nationwide emergency service: 800120002, available in Polish, English and Russian, plus
legal chat, email, and WhatsApp support.
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BLUE LINE
(Niebieska Linia) – Polish National Domestic Violence Hotline
• Nationwide emergency service: 800 120 002, available in Polish, English and Russian, plus legal chat, email, and WhatsApp support
UNITED STATES
• National Domestic Violence Hotline
Offers 24/7 confidential support for anyone experiencing abuse. Phone: 1-800-799-SAFE
(7233)
• RAINN (Rape, Abuse & Incest National Network)
The largest anti-sexual violence organization in the US, providing support and resources
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CANADA
Works to end violence against women and promote equality.
An interactive map and resource for women seeking shelters and services across Canada.
AUSTRALIA
National sexual assault, domestic and family violence counselling service. Phone: 1800
737 732
JAPAN
• DV Hotline – 0120-279-889 (Domestic Violence Hotline)
INDIA
• National Domestic Violence Helpline – 181
SOUTH KOREA
• Korea Domestic Violence Hotline – 1366
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PHILLIPINES
• Philippine Commission on Women
SINGAPORE
• Ministry of Social and Family Development (MSF) Family Violence Support – 1800-777-0000
INDONESIA
• Komnas Perempuan (National Commission on Violence Against Women)
ARGENTINA
>National Network for the Prevention of Violence Against Women
BRAZIL
>Ligue 180 (National Women’s Rights Hotline) – 180
CHILE
> Servicio Nacional de la Mujer y la Equidad de Género
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COLOMBIA
>Línea 155 – National Hotline for Violence Against Women
PERU
>Línea 100 – National Hotline for Domestic Violence
SOUTH AFRICA
• National Domestic Violence Hotline – 0800 428 428
• Lifeline South Africa - 0800-150150 (toll-free)
The Stop Gender Violence Helpline now operates as a dual line where callers can either call or
WhatsApp to have a silent conversation with the counsellors, 365 days a year and 24 hours a day.
It offers its services in all 11 official languages. This is due to the counsellors who are now
operating the line on both full and part time basis. The SGV Helpline is a national project. Its
beneficiaries are women (to a large extent), men, girls and boys who become
witnesses, victims, survivors, and perpetrators of GBV from various communities in all 9
Provinces across South Africa. Other vulnerable groups that get support from the helpline are
elderly disable people and the LGBTIQ+ community and women who are substance abusers as
they fall under the key populations.
